If your Roca Dama Senso soft close seat isn't closing softly anymore, it's probably time to replace the hinges. Overtime as the seat is opened and closed, the soft close mechanism tends to loosen. Many make the mistake of purchasing a full replacement toilet seat at the first sign of any issue, replacing just the hinges may save you a lot time and money in the long-term. We advise purchasing a couple of these hinges at a time so you've got some readily available in the event that the hinges fail again in future.
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